Do you provide public WiFi from your venue? If so, you’ll need an effective management system in place to ensure compliance with the law.


Say no to illegal downloading and file sharing. The Digital Economy Act 2010 is designed to implement steps to reduce online copyright infringement by end users, such as illegal downloading of copyright material and illegal file sharing.

You can be fined up to £50,000 if customers or staff download copyrighted material. It happened to a pub owner recently, who allegedly received an £8000 fine because a user had downloaded copyrighted material over his open WiFi hotspot. The public shouldn’t be granted un-managed internet access; you are at risk.

Think this will never happen to you? We already receive emails from Internet service providers (ISP), who tell us that illegal activity is happening on certain networks. They can tell you the IP address, the film they downloaded, and when. We can then track down the person and block them from using the network. CLICK HERE TO STOP YOUR BUSINESS GETTING FINED


Under the Anti-Terrorism, Crime and Security Act 2001, you need to be able to identify who is using your network.

Authorities worldwide track illegal activities by tracing suspicious internet traffic back through the ISP. This is very difficult to do without the proper infrastructure in place; anyone can install a wireless access point on their network and say they provide WiFi, but this is insufficient and could potentially allow users access to your own data.


The EU General Data Protection Regulation (GDPR) came into effect on the 25 May 2018.

This regulation is complex, but if you provide free WiFi, you must only collect personal data when providing a service that your client has requested. They must also give their consent to their data being used for its intended purpose. In other words, users must consent to their personal data being used for marketing purposes (personal data can include their IP address).

Regardless of Brexit, businesses in the UK still need to comply – and it’s worth knowing that fines can be up to 4% of your turnover if you don’t.

Smart WiFi manages your bandwidth, users and will provide a full CRM solution for direct marketing to your customers.

Rock Managed Services encompasses a broad portfolio of IT and Telecoms services. Consult, supply, support; we specialise in offering complete turnkey solutions with outstanding client experience, including:





Want to know more? Simply contact our team via the details below – we’d be happy to help.

Rock Managed Services Ltd

Unit 18, Rectory Farm Business Park Meppershall Road,

Upper Stondon, Henlow, Bedfordshire SG16 6LJ

0808 281 1150



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